Only consumers have the following revocation right:



You have the right to revoke this contract without giving your reasons within 14 days.

The revocation period of fourteen days begins on the day on which you or a third party you have designated who is not the forwarding agent has accepted or is in possession of the goods.

If you wish to exercise your revocation right, you must notify us (Confiserie Burg Lauenstein GmbH, Lauensteiner Strasse 41, 96337 Ludwigsstadt, Phone +49 92 63 / 9 45 – 0, Fax +49 92 63 / 9 45 – 45, E-mail: info @ and submit an unambiguous statement (e.g. a letter sent by post, a fax or an e-mail) expressing your decision to revoke the contract. You may use the attached form for a declaration of revocation, but its use is not mandatory.

You will have been deemed to have exercised your revocation right in good time provided that you dispatch the notification of exercise of the revocation right before expiration of the revocation period.


If and when you revoke this contract, we must reimburse to you any and all payments we have received from you, including delivery costs (with the exception of additional costs we have incurred because you have requested a delivery method deviating from the lowest-price standard delivery method we offer), immediately, i.e. no later than fourteen days after the day on which we have received your notification of the revocation of this contract. We will use the same means of payment for the reimbursement which you used for the original transaction unless otherwise expressly agreed with you; under no circumstances will you be charged any fees for this reimbursement. We may refuse the reimbursement until either we have received the returned goods or you have submitted proof that you have returned the goods, whichever point in time is earlier.

You must return or surrender the goods to us immediately and under no circumstances later than within fourteen days of the day on which you notify us of the revocation of this contract. You will be deemed in compliance with the deadline provided that you have dispatched the good before the expiration of the fourteen-day period. We bear the costs for the return of the goods.

You must pay compensation for any loss of value of the goods solely if and when the loss of value is the consequence of your unnecessary handling of the goods to examine their quality, properties and functions.


(If you wish to revoke the contract, please fill out this form and send it to us.)


Confiserie Burg Lauenstein GmbH
Lauensteiner Straße 41
96337 Ludwigsstadt
Phone +49 92 63 / 9 45 – 0
Fax +49 92 63 / 9 45 - 45

I/We (*) hereby revoke the contract I/we (*) concluded for the purchase

of the following goods (*)/performance of the following service (*).

Ordered on (*)/Received on (*)

Name of consumer(s)

Address of consumer(s)

Signature of consumer(s) (required only for notifications submitted in paper form)

(*) Strike through where inapplicable