Data Protection

Data Collection

We collect data during the preliminary stages, at the conclusion, during the processing and during the reversal of a purchase contract. We collect, save and process such data.

A record of your visit to our websites is kept. The most significant data include the IP address currently being used by your PC, date and time, type of browser and operating system on your PC and the sites you visit. As a rule, we are not able to establish a relationship of the data to you personally, nor do we seek to establish any such relationship. 

Use and Disclosure of Data

The personal data which you provide to us (e.g. when placing an order or in an e-mail — your name and address or your e-mail address, for example) will be processed solely so that we can correspond with you and fulfil the purpose which motivated you to supply the data to us. We will disclose your data solely to the shipping company engaged to perform the delivery and to the extent required for the delivery of the merchandise. We will disclose your payment data to the financial institute engaged to process payments.

We warrant that we will otherwise not disclose your personal data to third parties unless we are legally obligated to do so or you have given us your prior consent. If and when we engage service providers to execute and handle any processing, the contractual relationships will be regulated in accordance with the provisions of the German Federal Data Protection Act.

Consent and Revocation

If and when you have submitted personal data to us, you can delete these data at any time. Data for billing and accounting purposes are not affected by termination/revocation or deletion.

Data use when registering for our e-mail newsletter

Once you register for our e-mail newsletter, we use this data solely for sending you frequently the desired newsletter. By entering your required data you have given us the permission to send you the newsletter regularly. You may unsubscribe from this newsletter at any time. You may unsubscribe by contacting us through the below stated contact option or you may refer to the link in the newsletter, featuring the subscription.

Duration of Storage

Personal data submitted to us via our website will be stored only until the purpose for which they were entrusted to us has been fulfilled. If and when any retention periods stipulated by commercial and tax laws must be observed, the storage period for certain data may be as long as 10 years.

Customer Account

If and when you open a customer account, you give your consent to the storage of your permanent data such as your name, address, e-mail address, bank account and user data (user name, password). You can subsequently place your orders using your e-mail address or customer number and your personal password.

By opening a customer account, you automatically declare your consent as follows:

[_] I would like to receive frequently offers by Lauenstein confiserie per e-mail. My e-mail address will not be forwarded to other enterprises. I may revoke this permission to use your e-mail address for this purpose at all times by using the option “unsubscribe” at the bottom of the newsletter.

[_] I would like to register for the newsletter (unsubscribing from this service is possible at all times).

[_] I agree to the storage of my IP address.

[_] I agree that [insert name of provider] calls up solvency check to my own credit check based on mathematical-statistical method from [name and address of information bureau] if necessary. My
agreement, regarding future matters, may be revoked at all times.

Use of Cookies

The utilisation of our services involves the use of a cookie. This is not possible unless you have activated cookies in your browser settings.

A randomly generated session code and, as appropriate, your customer ID are stored in the cookie, making it possible to recognise you as a registered customer.

Google Analytics

This website uses Google Analytics, a web analysis service of Google Inc. (“Google”). Google Analytics makes use of so-called “cookies”, text files which are stored on your computer and enable an analysis of your use of the website. As a rule, the information about your use of this website generated by the cookie is transmitted to a Google server in the USA and stored there. If and when IP anonymisation has been enabled on this website, Google will beforehand shorten your IP address if you are in a member state of the European Union or in another party state to the treaty regarding the European Economic Area. Only in exceptional cases will the complete IP address be transmitted to a Google server in the USA and shortened there. Google will utilise this information on behalf of the operator of this website to analyse your use of the website, to compile reports about the website activities and to perform other services related to website use and internet use on behalf of the website operator. The IP address determined by Google Analytics from your browser will not be merged with other data from Google. You can prevent the storage of cookies by making the appropriate setting in your browser software; however, we must point out that this may prevent you from utilising all of the functions of this website in their full scope. Moreover, you can prevent the capture of the data generated by the cookie and related to your utilisation of the website (including your IP address) by Google and the processing of these data by Google by downloading and installing the browser plug-in available by clicking on the following link:

Social Media Plugins

Social Media Plugins from Facebook, Google + and Twitter comply with the utilization of the “2 click solution”

On our website we display so-called Social Plugins (Plugins) of the social networks facebook and Google + as well as from the microblogging service provider Twitter. These services are provided by the enterprises Facebook Inc., Google Inc., and Twitter Inc. (“provider”).

Facebook is provided by Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA (“Facebook”). Here you find an overview of the Facebook plugins and their looks

Google + is provided by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA („Google“). Here you find an overview of the Google plugins and their looks:

Twitter is provided by Twitter Inc.  Here you find an overview of the Twitter plugins and their looks:

In order to ensure your data protection while visiting our website, the so-called plug-ins are installed by Heide Online, featuring the “2 click solution”. This integration ensures, that no connection is yet active to the above stated providers once you open and use our website. Once you click onto those plugins, a connection is built to the servers of those providers and by clicking onto their icons you automatically give your permission to transfer data. The respective provider transfers the content of the plugins to your browser into your web view. Through the integration of the plugins, providers receive the information that your browser has chosen this provider, even though you do not have an account of this relevant provider or you are currently not logged into your account from this provider. This information (including your IP-address) is sent directly to the providers’ server in the USA and is stored in their database.

If you are logged into one of these social networks, the providers may instantly track your visit to our website. When you choose to interact on the platforms, such as using the “like” button or the “twitter” button, also this information is sent directly to the providers server in the USA and is stored in their data base. The information will also be displayed in the social network or your twitter account and be displayed on your account and is therefore visible to your contacts.

To get more specific information about the terms and conditions of usage and data policies of these platforms, please visit the providers policies webpage directly.

Data privacy commitment by Facebook:

Data privacy commitment by Google:

Data privacy commitment by Twitter:

If you do not wish that the above stated Social Media providers allocate your interaction on their platforms while browsing our webpage (and the installed plug-ins of these providers) you must log out from your account of these providers, before using our webpage.

Your Rights, Information

If and when you no longer consent to the storage of your personal data or if the data have become incorrect, we will order the deletion or block of your data or carry out the required corrections (to the extent possible under applicable law) upon receiving instructions to this effect. Upon request, we will, free of charge, send you information about all of the personal data we have stored about you.

If you have questions regarding data collection, data processing, data usage of your personal data, general enquiries, corrections of data, blocking or deletion of data, please get in touch with our external controller for data protection:

Projekt 29 GmbH & Co. KG
Mr Gerald Lill
Trothengasse 5
93047 Regensburg